Thank you for choosing lystrad.shop to purchase office supplies. Please read the following shipping terms carefully before placing your order.

I. Shipping Area
We primarily offer shipping within the United States. Specific shipping areas are available on the checkout page.

II. Domestic Shipping Time
After order confirmation, we will process and ship your order within 1-2 business days. Estimated shipping times are as follows:
Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days
Express Shipping: 1–2 business days
Please note: Shipping times are estimates and may be delayed due to weather, holidays, or logistical factors.
You will receive tracking information after your order is shipped.

III. Logistics Partners
We partner with several reliable logistics companies to ensure efficient and safe delivery services, including:
UPS
FedEx
United States Postal Service
We will select the most suitable carrier for delivery based on the order’s destination, product type, and shipping method.

IV. Import and Export Standards

We comply with relevant import and export regulations:

All exported goods comply with the U.S. Export Administration Regulations (EAR).

Customers must ensure accurate receiving information and necessary customs clearance documents.

Any customs duties, import taxes, and other charges incurred are borne by the recipient.

We reserve the right to request additional documents if necessary.

Please note: Import regulations may vary in different countries/regions; customers are responsible for understanding and complying with local laws and regulations.

V. Shipping Information

Shipping costs will be automatically calculated based on order weight and delivery address at checkout.

Some orders may enjoy free shipping after reaching a certain amount.

Shipping costs do not include customs duties or import taxes.

VI. Order Processing and Shipment

All orders will begin processing after payment confirmation.

Orders are processed on weekdays (Monday to Friday), excluding holidays.

If there are any issues with your order (such as insufficient stock), we will contact you promptly.

VII. Shipping Delays

We will do our best to ensure on-time delivery, but the following situations may cause delays:

Weather or natural disasters

Peak holiday seasons

Logistics company delays

We are not responsible for delays caused by uncontrollable factors, but we will do our best to assist with inquiries and follow-ups.

  1. Package Receipt and Risk Transfer

Once the goods are delivered to the carrier, the risk of transportation transfers to the customer.

It is recommended to check the package for damage before signing for it.

If any damage is found, please contact customer service immediately.